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Elements and Performance Criteria

  1. Identify and communicate agreed employment direction
  2. EEO information and policy requirements are identified for the workplace
  3. EEO information is disseminated to ensure relevant requirements are considered in decisions made within the workplace
  4. Advice is provided to assist with consistent interpretation of EEO information
  5. Negotiations are undertaken with management to ensure equity principles are incorporated throughout the workplace
  6. Interpretation and advice are provided on legislative requirements, workplace objectives and constraints, and human resource management practices
  7. Respond to equal employment opportunity enquiries
  8. Arrangements are made to ensure EEO advice can be provided to personnel within necessary timeframes
  9. Enquiries are analysed to identify necessary information required to respond sufficiently
  10. Sources of information are identified and accessed to formulate response
  11. Responses are communicated clearly and appropriately and understanding of the response is checked
  12. Implement strategies
  13. Strategies are developed to implement policies and objectives
  14. Measures are identified that reflect the success of strategies developed and suitable data collected
  15. Contribute to policy development
  16. Consultation is regularly undertaken with stakeholders on policy development
  17. Advice is provided concerning the implications of EEO policy
  18. Evaluate and report on policy implementation
  19. Data used to measure EEO policy performance is collected and statistically analysed
  20. Annual and other reports are produced on EEO policy performance
  21. Results of EEO strategies and performance are conveyed in a timely and appropriate way to relevant individuals and groups

Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

communicating and working effectively with others when implementing equal employment opportunity (EEO) strategies

completing relevant documentation

counselling and negotiating with employees on EEO matters

modifying activities depending on operational contingencies and environments

monitoring and prioritising work activities in terms of planned schedule

operating and adapting to differences in equipment in accordance with standard operating procedures

reporting and/or rectifying identified problems, in accordance with regulatory requirements and workplace procedures

reading, interpreting and following relevant instructions, procedures, policies, conditions of employment, industrial agreements and awards

applying relevant legislation and workplace procedures

selecting and using relevant computer, communication and office equipment and programs

working systematically with required attention to detail.


Knowledge Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

documentation and reporting requirements for implementing EEO strategies

elements of workplace operations relevant to implementing EEO strategies, including

training and social justice policies and procedures

workplace organisational structure

workplace human resource policies and practices

job description and specifications

referral processes

workplace standards and delegations

quality management

work area business plans

industrial awards and enterprise agreements

operational work systems, equipment, management and site operating systems for implementing EEO strategies

problems that may occur when implementing EEO strategies and appropriate action that can be taken to resolve these problems

relevant EEO regulations

workplace procedures and policies for implementing EEO strategies.